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Privacy policy

Last Updated: 03/20/25

At R&M Freight Logistics, we value the privacy of our customers and visitors. This Privacy Policy explains how we collect, use, and protect your information when you visit our website.

1. Information We Collect

We may collect the following information when you interact with our website:

  • Personal information (name, email address, phone number, physical address, etc.)

  • Company information (company name, type of cargo, shipping and receiving addresses)

  • Browsing data (IP address, browser type, visited pages, and browsing time)

2. Use of Information

We use the collected information to:

  • Provide and improve our transportation and logistics services

  • Respond to inquiries and quote requests

  • Send updates and promotional offers, if you have given your consent

  • Enhance the functionality and security of our website

3. Information Protection

We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

4. Sharing Information with Third Parties

We do not sell or rent your personal information to third parties. However, we may share information with:

  • Service providers who help us operate our business (carriers, payment processors, IT providers)

  • Legal authorities if required by law

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience. You can configure your browser to reject these cookies, though this may affect some website functionalities.

6. User Rights

You have the right to:

  • Access, correct, or delete your personal information

  • Opt-out of receiving promotional communications

  • Request information about how your data is processed

To exercise these rights, you can contact us at: jrios@rmfreightlogistics.com.

7. Changes to the Privacy Policy

We may update this Privacy Policy at any time. Any changes will be notified on this page with a new update date.

SMS Terms and Conditions

Last Updated: 03/20/25

 

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1. SMS Conset communication 

The phone numbers collected during the sms concent process will not be shared with third parties for marketing purposes.

2. Type of SMS communication 

If you have consented to receive conversational text messages from R&M Freight Logistics LLC, you may receive messages related to the following:

2.1 Load information

2.2 Estimated time of arrival

2.3 Communication with drivers​​

2.4 Payment information

3. Frequency of Messages

You may receive up to [10] messages per day based on your interaction with our services. We strive to limit messages to relevant and essential communications.

4. Message & Data Rates

Standard message and data rates may apply based on your mobile carrier plan. R&M Freight Logistics LLC is not responsible for any charges incurred.

5. Opt-in method

You may opt-in to receive conversational messages from R&M Freight Logistics LLC in the following way:

5.1 They fill out a website form at www.rmfreightlogistics.com/getaquote

6. Opt-Out Method

You can opt-out of receiving sms messages at any time. To do so, simply reply "STOP" to any SMS you receive.

7. Help Instructions

For assistance regarding our SMS campaign, reply HELP to any message or contact us at jrios@rmfreightlogistics.com.

Additional options: if you do not wish to receive SMS messages, you can choose no to check the SMS consent box on our forms. 

8. Standar messagening disclosure

  • Message and data rates may apply.

  • You can opt-out at any time by texting "STOP."

  • For assistance, reply with the word "HELP" or contact us directly at (929) 656 4740

  • Visit https://www.rmfreightlogistics.com/privacypolicy to see our privacy policy and Terms of Service.

  • Messaging frequency may vary.​

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R&M Freight Logistics LLC
286 Flanders blvd, Flanders NY 11901
(929) 656-4740

Jrios@rmfreightlogistics.com

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